Retrograde

Terms of Service

Last updated: December 2024

Welcome to Retrograde. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services") provided by Retrograde Technologies Limited ("Retrograde", "we", "our", or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Services. By using Retrograde, you represent and warrant that you meet these requirements.

2. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or use
  • Accept responsibility for all activities that occur under your account

3. Description of Services

Retrograde provides AI-enhanced tools for talent agencies and managers to:

  • Manage creator inboxes and brand partnership inquiries
  • Automatically label and categorize emails
  • Generate AI-drafted responses to partnership requests
  • Match creators with relevant brand opportunities
  • Track deal stages and manage records

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use the Services to send spam or unsolicited communications
  • Interfere with or disrupt the integrity of the Services

5. AI-Generated Content

Our Services use artificial intelligence to generate content, including email drafts, labels, and recommendations. You acknowledge that:

  • AI-generated content may not always be accurate or appropriate
  • You are responsible for reviewing and editing AI outputs before use
  • AI-generated content does not constitute legal, financial, or professional advice
  • We are not liable for any decisions made based on AI-generated content

6. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, and software, are owned by Retrograde or its licensors and are protected by intellectual property laws.

You retain ownership of any content you submit through the Services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store such content solely for the purpose of providing the Services.

7. Email and Data Access

If you authorize access to email accounts, you represent that you have the necessary rights and permissions to grant such access. You are responsible for ensuring compliance with applicable privacy laws and obtaining any required consents from third parties whose data may be processed.

8. Payment and Billing

Certain features may require payment. By subscribing to paid features, you agree to pay all applicable fees. We may change our pricing with reasonable notice. Failure to pay may result in suspension or termination of your account.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination will remain in effect.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETROGRADE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Retrograde, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through our website or other appropriate means. Continued use of the Services after such changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact:

Retrograde Technologies Limited
Email: support@getretrograde.com