Retrograde

Retrograde Technologies Limited ("Retrograde", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. Use of our services is also governed by our Terms and Conditions.

1. Who We Are

Retrograde, trading as Retrograde Technologies Limited, provides AI-enhanced services to support talent agencies and managers in managing creator inboxes, brand partnerships, and outreach workflows.

2. Information We Collect

We collect the following types of personal and usage information:

a. Information You Provide

Name, email address, agency name, and other contact information
Creator roster and talent management preferences
Brand deal preferences and partnership criteria
Account credentials and authentication data

b. Automatically Collected Data

IP address, browser type, device data
Site usage activity (e.g., pages visited, time spent)
Communications metadata (e.g., email headers, delivery status)

c. Email Inbox Data (If Authorized)

If you authorize us to access email inboxes for partnership management, we process message headers, content, and attachments to:

Automatically categorize and label incoming brand inquiries
Generate AI-drafted responses to partnership requests
Track deal stages and manage records
Identify and surface brand outreach opportunities

3. How We Use Your Data

We use your information to:

Deliver and improve our inbox management and outreach services
Automatically label and categorize emails by deal type
Draft AI-powered responses to brand inquiries
Match creators with relevant brand opportunities
Provide analytics and reporting on deal pipelines
Communicate important service updates
Maintain security and prevent fraud

We do not sell your personal data.

4. AI-Powered Features

Our services use artificial intelligence to enhance email management, draft replies, label categorization, and brand matching. AI is used for filtering, evaluating, and streamlining various tasks — but human review and oversight remain integral to the process.

You acknowledge that AI outputs may not always be accurate and should be reviewed before use. AI-generated content should not be considered legal or professional advice.

5. Lawful Basis for Processing

We rely on the following legal grounds:

Consent: For optional communications and inbox access
Contract: To deliver services you've requested
Legal obligation: To comply with applicable laws
Legitimate interests: For fraud prevention, analytics, and service improvement

6. Sharing Your Information

We only share your data with:

Trusted third-party service providers (e.g., email platforms, AI providers, analytics tools)
Financial or legal advisors working on your behalf (with consent)
Authorities if required by law or to protect legal rights

All vendors we work with are contractually bound to protect your data and comply with applicable privacy laws.

7. International Data Transfers

As we operate globally, your data may be processed in or transferred to countries outside of your residence, including the US, UK, and EU. We ensure adequate protections are in place, such as Standard Contractual Clauses or equivalent safeguards where required.

8. Data Retention

We retain personal data only as long as necessary to:

Provide our services
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce our agreements

Data that is no longer required will be securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise these rights, contact us at support@getretrograde.com.

If you are located in the UK or EU, you can also lodge a complaint with your local data protection authority.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in some regions), and we do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

11. Security

We use a combination of administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our website or other appropriate means. Continued use of the service after such changes constitutes your acceptance.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Retrograde Technologies Limited
Email: support@getretrograde.com